Terms & Conditions
Please read these terms carefully before using our services
Terms & Conditions
Welcome to Docly.fit, a digital platform designed to simplify doctor appointment booking and healthcare access in India. By using our website, mobile app, or any related service, you agree to the following Terms & Conditions.
1. Acceptance of Terms
By registering or using Docly.fit, you confirm that you have read, understood, and agreed to these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use our platform.
2. Services Offered
Docly.fit allows users to:
- Search and book appointments with licensed doctors.
- Access teleconsultation services.
- Receive appointment reminders and AI-based suggestions for convenience.
Docly.fit acts solely as a facilitator between users and healthcare providers. We are not a healthcare provider and do not give medical advice.
3. User Responsibilities
You agree to:
- Provide accurate and up-to-date information during registration.
- Maintain confidentiality of your account details.
- Use Docly.fit for lawful purposes only.
- Avoid impersonation, false information, or fraudulent bookings.
Misuse of the platform may result in account suspension or termination.
4. Payments
- Payments (if applicable) are processed securely through trusted third-party payment gateways.
- Fees and refund policies depend on the respective doctor or clinic.
- Docly.fit does not directly handle medical payments or guarantee refunds.
5. Medical Disclaimer
- Docly.fit does not provide medical advice or diagnosis.
- Any consultation or treatment is solely between you and your doctor.
- Always seek advice from a qualified healthcare professional before acting on any consultation outcome.
- We do not guarantee availability or accuracy of doctor-provided information.
6. Data Privacy & Protection
- Your data will be securely stored and processed in accordance with our Privacy Policy and the Digital Personal Data Protection Act (DPDP) 2023.
- Data is encrypted, handled lawfully, and never sold to third parties.
- You have full rights to request data deletion or access.
7. Artificial Intelligence (AI) Usage
Docly.fit uses AI-based tools to enhance user experience, such as:
- Doctor recommendations, reminders, and health suggestions.
- Automated system improvements based on anonymized data.
AI Limitations:
- AI features are assistive and do not replace professional medical judgment.
- Some features may learn from anonymized user patterns to improve accuracy.
- You consent to your anonymized data being used for AI training and improvement.
8. Limitation of Liability
Docly.fit, its founders, and employees are not liable for:
- Any injury, loss, or damage resulting from doctor consultations or medical advice.
- Delays, interruptions, or unauthorized data access.
Use of the platform is at your own risk.
9. Modifications to Terms
Docly.fit may revise these Terms at any time. Updated versions will be posted with a new effective date. Continued use means you accept the updated Terms.
10. Termination
Docly.fit reserves the right to suspend or terminate any account violating these Terms without prior notice.
11. Governing Law
These Terms are governed by the laws of India, and any disputes fall under the jurisdiction of Srinagar, Jammu & Kashmir.
12. Contact Us
For questions or complaints regarding these Terms:
📧 support@docly.fit
📧 docly.fit@gmail.com
🌐 www.docly.fit